Q: Does Polstergeist encrypt the data that it stores on my computer?
All polstergeist data files (ApplicationSettings, Requests, Reports) are stored in the polstergeist Data directory located under the directory where the polstergiest application is installed (Normally this will be "c:\Program Files\Polstergeist\Data\". You can easily protect this data by using the security features built into the windows operating system platform. For example, on a windows XP machine you could do the following.
Q: Why does the message "Data Not Available" appear on certain reports?
A: A web site from which we are attempting to extract data may be experiencing problems. It is also possible that the data being requested is not available from that particular site. For example an Airline may not fly to a particular destination for which you are requesting price information. It is also possible that the web site has changed and our data maps are out of date in which case we will remap the site when we discover the problem. The polstergeist Team regularly tests all the services in our catalogs so any data mapping issues will be resolved fairly quickly.
Q: What does the red "Stop" button on the Data Extraction form do?
A: It lets the user stop the currently processing request. All services that were not yet completed at the time the Cancel button was pressed will contain a "Canceled by user" message in the report. Services for which data extraction has already completed will contain the expected report data.
Q: Can services from different Categories be combined into a single request?
A: Yes, you can combine up to 50 services into a single requests and they can be from any service nodes.
Q: Can I install the Polstergeist application in a directory other than C:/Program Files/Polstergeist ?
A: Yes, you can install it and then copy all files and sub directories to another directory.